Customer services
When coming in outsourcing, customer service representative is mandatory to communicate with the existing customer and new or prospective customer. We have extraordinary customer supports team those communicate with customer 24 hours in a day throughout the world. They are well in verbal and nonverbal communication in English. They are able to understand with you over text, audio or video conference.
Production
our highly skilled professional DTP operator always hard working to get excellent quality work.Every DTP operator has at least 3 years experience in the clipping and retouching area. We processing the images with 3rd step quality control. At first, our executive completes the images according to customer instructions and team leader check or little work on complete images finally our quality controller keep eye on complete images. If he gets any wrong and bad quality then he sends back the images to the production and senior executives does the rest of work with high quality. As like we provide consistent high-quality work and reliable solution to our customer.
Our production manager takes responsibility to provide high quality and consistent work among our customer. Production team supports customer services team and management team to doing reliable and efficient work.
Three shift
In case of difference in a time zone with a foreign country, we made three shift to provide our service to customer door. No matter what is your time zone and where are you even you can get update every time and anytime.You get complete images within the fixed time frame. Our customer service support, order handling team and production team always with you to serve their best effort.
Order handling
We have the particular project managers who are handling the customer projects. He puts all of the instruction and requirements that are our particular customer wants. our production team working on images to fulfill the customer instruction and requirements.Finally, our project manager keeps eye on finished images and provide error-free, high quality, efficient and reliable work.